We'd love to hear from you! Whether you have questions about our premium backpacks, reusable water bottles, need help with an order, or simply want to share your feedback, our team is here to help. At VOMNAX, we're committed to providing a safe and enjoyable shopping experience. We aim to respond to every enquiry as quickly as possible
Business Name: VOMNAX
Address:
139 Acklam Rd
Middlesbrough TS5 5HS
United Kingdom
Email: contact@vomnax.co.uk
Phone: +44 1642 821282
Customer Service Hours:
Monday – Friday: 09:00 – 17:00 (GMT)
Saturday & Sunday: Closed
Response Time
We aim to respond to all enquiries within 24 hours on business days. Messages received during weekends or public holidays will be answered on the next business day.
How We Can Help
- Questions about our backpacks, reusable water bottles and outdoor accessories
- Order status and tracking
- Returns, exchanges and refunds
- Shipping and delivery enquiries
- Payment and PayPal questions
- General feedback and suggestions
Before Contacting Us
Many common questions are already answered in our FAQ, including shipping times, returns, refunds and accepted payment methods. We recommend checking the FAQ first as it may provide the answer you're looking for.
The Fastest Way to Reach Us
For the quickest assistance, please contact us by email and include your order number (if available). This helps us locate your order and respond more efficiently.
Our Policies
Thank you for choosing VOMNAX. We appreciate your trust and look forward to assisting you.
